Shipping & Tracking

If it has been 24-48 hours since the order has been picked by our courier partner and if the refund isn't reflecting as TSS money, please email us at connect@fashionadda.in and we will sort it out for you.

Customers can return their order within 7 days after an order has been delivered. We have a reverse pick up facility for some pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up policy, you will have to self ship the product(s). Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for. To maintain strict hygiene standards of our products, we do not accept returns on several product categories, including but not limited to masks, boxers, shorts, sweat-activated t-shirts and socks. Fashionadda.in may, at its discretion and without prior notice, change the products or categories to which this policy would apply.

Yes, there is a charge of just Rs. 35/- per product in the order to transfer your refund to your original mode of payment or Bank Account/UP

No. These are charges applicable each time an order is placed and are non-refundable.

You can apply for an exchange for your order within 7 days after an order has been delivered. We have a reverse pick up facility for most pin codes. Exchanges can only be done for the same products in a different size. It cannot be exchanged for another design in the same product category or against any other product across our website/app.

Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

You can track your order once it has been dispatched from our warehouse. An email, SMS, and Whatsapp notification will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on 'Track Order' for the respective Order ID.

fashionadda.in provides FREE shipping for all orders above ₹999 in India. A shipping charge of ₹50 is payable only on orders below ₹999. Minimum order value should be ₹199 (excluding GST).

For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund to your fashionadda.in account walletwhich will reflect within 24-48 hours of initiation.

Sorry, that is not possible at the moment as the system would have already passed the mobile number and address to our warehouse to pack and ship your product. That said, we never say never! You can always cancel the order before it has been packed and can place a new order. Don't worry, there are no cancellation charges.